Privacy policy

"Smart Aligner Services" is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (GDPR) (EU) 2016/679, of 27 April, and in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms, or by sending emails, and that these data will be processed by "Smart Aligner Services", Data Controller, whose data are:

- Company name: Daniel García Muñoz
- NIF: 49153274C
- Registered Office: Ronda Norte 2, 2D - 30009, Murcia, Spain
- Telephone: 633 784 651
- eMail: info@smartalignerservices.com

Collection and Processing of Personal Data

Personal data is any information relating to a person: name, email, address, telephone number, NIF/NIE... In addition, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by their Internet access provider.

"Smart Aligner Services, as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending an e-mail or by filling in the forms included in the website.

Only the data necessary to carry out the contracted service, or to be able to respond appropriately to the request for information made by the User will be obtained. The data collected are identifying data and correspond to a reasonable minimum in order to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. Under no circumstances will the data be used for any purpose other than that for which it was collected.

Contact forms/email

Purpose: To answer your request for information made through our contact form(s).
Legitimation: The legal basis for this processing is the consent of the User, which may be revoked at any time.
Transfer of data: The personal data will be processed through servers managed by XDMedia, which will be considered the Data Processor.

Mailing list (newsletter) sign-up forms

Purpose: Sending communications, some of them commercial, of interest to users according to the subject matter of the website. As established by the LSSICE, "Smart Aligner Services" undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.
Legitimation: The legal basis for this processing is the consent of the User, which may be revoked at any time.
Transfer of data: Personal data will be processed through servers managed by Acumbamail, which will be considered the Data Processor.

Minors

Only persons over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of children under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to be able to process their personal data.

On the other hand, our services may only be contracted by persons over 18 years of age. In the case of minors under 18 years of age, the consent of their parents or legal guardians is a mandatory condition for us to be able to provide the services offered, unless the minor is emancipated.

Security measures

Users of the "Smart Aligner Services" website are informed that the technical and organisational security measures available to us have been adopted to prevent the loss, misuse, alteration, unauthorised access and theft of data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of "Smart Aligner Services" or the designated Data Processors.

The "Smart Aligner Services" website also has SSL encryption, which allows the User to securely send personal data through the contact or registration forms on the website.

Veracity of data

The User declares that all the data provided by him/her are true and correct and undertakes to keep them up to date. The User shall be responsible for the veracity of his/her data and shall be solely liable for any disputes or litigation that may arise as a result of the falsity of such data. It is important that, in order for us to keep the personal data updated, the User informs "Smart Aligner Services" whenever there has been any change in the data.

Transfer of data

"Smart Aligner Services" will not transfer or communicate your data to any third party, except in the cases legally foreseen or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:

- Technology or IT service providers
- Payment service providers
- Courier and parcel companies
- Third parties or intermediaries, as service providers, operating in our own name (agency, consultancy, etc.).

The transfer of data will take place with the strictest confidentiality, using the necessary measures, such as the signing of confidentiality contracts, or adherence to their privacy policies established on their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.

Furthermore, in those cases in which it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, Labour Inspectorate, etc.

Exercise of User Rights

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by email to info@smartalignerservices.com, or by written communication to the address that appears in our Legal Notice. Said communication must include the following information: name and surname of the User, the purpose of the request, address and supporting data.

The exercise of rights must be carried out by the User him/herself. However, they may be exercised by a person authorised as the User's legal representative, providing the documentation accrediting such representation.

The User may request the exercise of the following rights:

- Right to request the access to personal data, which is the right to obtain information on whether their own personal data are being processed, the purpose of the processing which, where applicable, is being carried out, as well as the information available on the origin of such data and the communications made or envisaged of the same.
- Right to request your rectificationif the personal data is incorrect or inaccurate, or deletion of data that proves to be inadequate or excessive.
- Right to request the limitation of their processing, in which case only the data strictly necessary for the exercise or defence of claims will be kept by "Smart Aligner Services".
- Right to object to the processing: this refers to the data subject's right not to have his or her personal data processed or to cease processing in those cases in which his or her consent is not necessary for the processing, in the case of commercial prospecting files or for the purpose of taking decisions regarding the data subject and based solely on the automated processing of his or her data, unless for legitimate reasons or for the exercise or defence of possible claims, the data must continue to be processed.
- Right to portability Data portability: in case you want your data to be processed by another company, "Smart Aligner Services" will provide you with the portability of your data in an exportable format.

Where consent has been given for a specific purpose, the User has the right to withdraw the consent at any timewithout affecting the lawfulness of processing based on consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal deadline (1 month).

If a User considers that there is a problem with the way in which "Smart Aligner Services" is handling his/her data, he/she may address his/her complaints to the Security Officer or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

Data retention

The personal data of Users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to respond to the request for information, or until the consent given is revoked.

Customers' personal data will be processed until the end of the contractual relationship. The period of conservation of personal data shall be the minimum necessary, and may be kept until the end of the contractual relationship:

- 4 years: Law on Offences and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages...); Arts. 66 ff. of the General Tax Law (accounting books...)
- 5 years: Art. 1964 Civil Code (personal actions without special time limit)
- 6 years: Art. 30 Commercial Code (accounting books, invoices...)
- 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
- No deadline: disaggregated and anonymised data.

On the other hand, the data of Users who register for the newsletter will be kept indefinitely, until the consent given is revoked.

Social media

"Smart Aligner Services" has a profile on some of the main social networks on the Internet (Facebook, Instagram, LinkedIn), and in all cases acknowledges that it is responsible for processing the data of its followers, fans, subscribers, commentators and other User profiles (hereinafter, followers) published by "Smart Aligner Services".

The purpose of data processing by "Smart Aligner Services", when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalised customer service. The legal basis that legitimates this treatment will be the consent of the interested party, which may be revoked at any time.

Under no circumstances will "Smart Aligner Services" extract data from social networks, unless the User's consent to do so is specifically and expressly obtained (for example, for the implementation of a contest).

Confidentiality

The information provided by the User will, in any case, be considered confidential, and may not be used for purposes other than those described herein. "Smart Aligner Services undertakes not to disclose or reveal information about the User's claims, the reasons for the advice requested or the duration of its relationship with the User.

Validity

This privacy and data protection policy has been drawn up by ExpertosLOPD®, a data protection company, as of 22 February 2022, and may vary according to changes in regulations and jurisprudence that may occur, and it is the responsibility of the owner of the data to read the updated document in order to know their rights and obligations in this regard at all times.